Reference

What Our Legal Terms Cover

This page is only about the legal side of your addav7 account — the terms you accept when you open it, the wallet conditions that apply to a bKash or Nagad cash-out, and the region rules that come from your own local law.

Terms you accept on sign-upRegion rules that apply to youWallet and name-match conditionsHow to raise a legal question
addav7 What Our Legal Terms Cover
YOUR DATA

How We Handle Account Data

Team access is scoped, not open. Your wallet number, ID scans and payment history sit behind role-based permissions, so an agent helping with a bKash deposit sees that transaction but not unrelated parts of your profile. Passwords are held as hashes rather than readable text. A login from a new handset or browser needs a one-time code sent to your registered number or email before the lobby loads. Session cookies keep you signed in between taps and clearing them ends the session at once. Ask us to correct or remove what we hold and we tell you which items local record-keeping rules require us to keep.

Hashed passwords

We store a hash, not the password itself, so nobody on the team can read your login. Change it from account settings and every active session is signed out for you.

One-time code on new devices

A fresh browser or handset needs a code sent to your registered number or email before entry. That single step is what stops most stolen-password attempts cold.

Cookies you can clear

Session cookies hold your login between taps; preference cookies remember your language and last game. Clearing browser data ends the session immediately and changes nothing else.

Retention and removal

Transaction and identity records stay for the period local rules require. Anything outside that obligation can be deleted on request, and our reply says which item falls where.

LEGAL CONTACT

Reaching Us About A Legal Matter

A terms question should not disappear into the general queue. Write to the desk from the email address registered on your addav7 account and name the page and clause you are asking about — a wallet name mismatch on a Rocket cash-out, a wording change you want explained in plain terms, or a request to close the account. Quoting the exact clause gets it routed correctly the first time. If we need a document, the reply tells you which one and how to send it without exposing it in an open chat.

Team online

Registered email

Send from the address on your account so we can verify you without a second round of questions. Attach the wallet name and number if the issue is a bKash, Nagad or Rocket mismatch.

Live chat from the lobby

Open chat from the footer while signed in and an agent can explain how a clause applies to your account, then pass anything technical to the team that handles it.

Account closure request

Ask in writing and we confirm once closure is done. Settle any remaining balance to your verified wallet first, so raise it after your last withdrawal clears.

Legal Questions We Get Asked

These are the points that come up most from players reading the terms for the first time. Each answer is about how the rules work on this site, so you can plan a wallet transfer or a withdrawal without guessing. If your case is not covered here, the support desk will take it from your registered email.

Only if your region is one we serve and using an online casino is lawful for you where you live. Creating an account does not override that. Confirm your position before you send money through bKash, Nagad or Rocket.

The wallet name has to match the name on your account. If your bKash or Nagad profile uses a different spelling, send a screenshot and we will tell you what to correct before the payout is released.

Write to support from your registered email and we confirm when the closure is complete. Settle any remaining balance to your verified wallet first — closing with money still sitting in the account makes the payout slower.

Material changes are posted on this page before they take effect, and we flag them in the lobby. The version live at the moment you use the site is the one that binds you.

Payment and identity records stay for as long as local record-keeping rules require. Everything outside that set is removed on request, and the reply lists exactly what is retained and why.

No. Cricket markets, slots and live tables sit under the same terms. Whether you may use them at all depends on your local law and eligible regions, not on which game you open.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.