Reference

Privacy Policy For Your addav7 Account

This page covers what addav7 records when you open an account, deposit with bKash, Nagad or Rocket, and play in the lobby, and what you can ask us to change.

Account detailsWallet referencesDevice and login logsCookie choicesChange requests
addav7 Privacy Policy For Your addav7 Account
ASKING US DIRECTLY

Where To Send A Privacy Question

If you want to know what we hold, or you spot a detail that is wrong, contact us before you create a second account — a duplicate wallet number is the most common reason a change request stalls. Have your registered mobile number ready, since we verify the request against the number on the account. We answer in English and keep the reply inside your account thread so you have a record of it.

Account thread Open your account and raise the request from the message thread. It stays linked to your login, so we can verify you without asking for your PIN or wallet balance.
Wallet verification For a bKash, Nagad or Rocket number change, we ask you to confirm from the wallet number already on file. That single step stops most unauthorised edits before they start.
Bangladesh support Our support team handled privacy requests from players in Bangladesh across mobile and desktop. Reach us through the account thread and we will tell you what we need to proceed.
HOW WE HANDLE IT

Cookies, Security And Data Retention

Handling a privacy request properly means knowing where every record sits. Here is how we work the main parts of it.

Cookies and session data

We use cookies to keep you logged in and to remember your language and payment preference. Clear them in your browser and you simply sign in again to resume your account.

Account and wallet security

Your one-time password guards the login, and wallet details are stored so our cashier can match a deposit. Share your PIN with nobody, including anyone claiming to be from us.

Retention and deletion

We keep account and transaction records only as long as the purpose needs, then remove or anonymise them. Some payment history is held longer because it supports your own wallet reconciliation.

Access and correction

You can ask what we hold, correct a wrong mobile number or wallet reference, and request deletion where nothing else requires us to keep the record. We confirm each step in writing.

Privacy Policy Questions We Get

These are the questions our Bangladesh support team sees most, answered the way we would answer them in the account thread.

Your name, mobile number, date of birth and the wallet number you register for bKash, Nagad or Rocket. We also log device type, IP address and login attempts so unusual access can be reviewed on your account.

Only what a session needs — a player reference and the round data for titles such as Dragon Tiger Live Room or Teen Patti Champ. Providers do not receive your wallet number or your login credentials.

Yes. Raise the request from your account message thread with your registered number ready, and we will confirm what is on file. We answer in writing inside the same thread so the exchange stays on record.

Send the request from your account thread, then confirm from the wallet number already on file. Once that check clears, our cashier updates the record and your next deposit goes to the new bKash, Nagad or Rocket number.

Account and transaction records stay only while the purpose needs them, then they are removed or anonymised. Some payment history sits longer because it supports your own reconciliation of deposits and withdrawals.

You can ask us to close the account and delete what nothing else requires us to hold. Anything tied to a past deposit or withdrawal may stay longer, and we will tell you which records those are.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.